Everything is going well
Claim your $20 reward
Share your product feedback, U.S. order number, and reward delivery details through our private check-in.
Start reward claimA private 2-minute check-in
How is your dog doing?
Choose the option that best matches your experience. Both paths lead to private, one-to-one care from the TzzyiC team.
Choose your next step
I have a question or concern
Contact product support first
Our care team will help with the problem. Once your concern is resolved, we will help you complete the $20 reward request.
Contact product supportAll communication is private. Nothing is posted publicly.
How to receive $20
Three clear steps
The reward request is prepared on the form page, then sent privately from your own email account to the TzzyiC Care Team.
- 1Complete three reward detailsAdd your U.S. order number, product feedback, and reward delivery details.
- 2Send the prepared emailOpen your email app, review the message, and send it to our care team.
- 3Allow 5 business daysOur team reviews the email, verifies the order, and processes the reward within 5 business days after verification.
Reward conditions: Limited to the first 100 verified U.S. orders. One reward per verified order. Positive, neutral, and critical feedback all qualify, and no public review is required.
Complete the private reward formWhat you can share
What we care about
Share only what feels useful. These details help our care team understand how things are going.
- AppetiteInterest in meals, treats, or the chews.
- Mood & behaviorCalmness, restlessness, sleep, focus, or daily mood.
- Chew experienceTaste, texture, serving routine, and anything you have noticed.
- Questions & concernsAnything you are unsure about or would like help with.